Empower your customer service staff by giving them the information they need to succeed in their role.
Provide them with an A.I. search tool that allows them to access content to solve cases within their ServiceNow workflows. They can also take advantage of predictive recommendations to increase their productivity and reduce call 'on-hold' time.
By allowing them to find all the content they need in record time.
By increasing sales rep productivity.
By giving them the answers to their queries quickly & reducing on-hold wait times.
Coveo for ServiceNow is compatible with ServiceNow versions:
Yes, Coveo for ServiceNow can index the content of an encrypted ServiceNow database.
Yes, if you have a Coveo organization already linked to another Coveo product, you can also link it to ServiceNow.
Coveo has +1,500 implementations around the world with some of the biggest brands. Coveo for ServiceNow is used by companies like Accenture, Cask, DXC Technology, New Rocket, and more.
Coveo for ServiceNow integration pricing depends on the plan you choose. We recommend that you contact Fishtank at [email protected] for more information about pricing, or book a demo to get started.
Empower your staff with a powerful A.I. search tool that consolidates information.
Display relevant & personalized content no matter the CMS.
Sign up to our bi-weekly newsletter for a bite-sized curation of valuable insight from the Sitecore community.