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Deflect cases in record time.

Make life easier for your customer service and sales staff with a machine learning Salesforce search tool.

Use it on Service Cloud, Sales Cloud and Community Cloud to increase customer agent productivity, deflects cases and maximizes your sales conversion rate.

Help your staff deflect cases and answer sales queries in record time, while also empowering your customers to resolve any customer service queries in one convenient location.

Why do I need search for Salesforce?

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A.I./Machine learning powered

Deliver highly personalized and relevant content that your customers and employees need, based on previous successful search recommendations.

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Deep analytics on user searches

Deep insights into what your visitors are searching for to help you identify content gaps.

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Indexing beyond Microsoft Dynamics

Access content from over 50 cloud and on-premise sources, such as Sharepoint and OneDrive to help your staff find information in record time and increase their productivity.

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Full search page

Fully customizable search page and search query engine, with the capability to filter by any number of categories.

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What's in it for me?

Increase employee satisfaction

By empowering your staff with the tools they need to deflect cases successfully.

Increase customer agent productivity

By allowing them to find all the content they need in record time.

Maximize your sales conversion rate

By increasing sales rep productivity.

Empower your customers

To find the information they need themselves in one location.

Search For Salesforce FAQ

Does Coveo work for all of Salesforce's offerings?

Yes, Coveo offers up:

  • Coveo for Salesforce Service Cloud
  • Coveo for Salesforce Experience Cloud
  • Coveo for Salesforce B2B Commerce Cloud
  • Coveo for Salesforce Sales Cloud

Does Coveo for Salesforce have a free trial?

Yes, you can trail Coveo for Salesforce on the Salesforce Appexchange, or by scheduling a demo with Fishtank, a certified Coveo Partner.

Who’s using Coveo for Salesforce?

Not only does Salesforce themselves use Coveo for Salesforce, but so do many other leading global brands like Xero, Ellucian, and RingCentral.

What are the benefits of Coveo for Salesforce?

Quickly Access Content From Salesforce & Beyond
Empower your customer service and sales staff with the ability to quickly find the answers they’re looking for. Coveo for Sitecore unifies all of your content in one accessibly location.

Smart Search & Content Recommendations
Automatically provider users with relevant answers, content, and products. Coveo for Salesforce pulls from previous interactions in Salesforce and other source channels to serve up the most relevant content. Give them what they actually want, when they want it.

Cross-cloud & cross-channel insights
Gain deeper insights combining search data and data from your existing channels into a single report. Coveo merges data and helps you identify actionable omnichannel insights.

How much does Coveo for Salesforce cost?

Coveo offers customizable pricing tailored to the needs and size of your business. Working with a Certified Coveo Partner like Fishtank can help you explore the best options for your business. Get in touch with [email protected] to learn more.

Related solutions

Explore what else we have to offer.
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Intranet Search

Empower your staff with a powerful A.I. search tool that consolidates information.

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Website Search

Display relevant & personalized content no matter the CMS.

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