Sitecore Personalization Use Cases for the Utilities Industry
How Utility Companies Can Use Sitecore to Deliver Smarter, More Personalized Customer Experiences
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Case study
A bold shift to XM Cloud from Sharepoint. A smarter stack. A team built to move faster.
ENMAX is one of Alberta’s leading energy providers, operating across the energy value chain. They serve a broad customer base and are committed to innovation in service delivery.
ENMAX was operating on a legacy SharePoint platform that limited agility, scalability, and the ability to serve customers effectively. The marketing team lacked autonomy, and the digital experience was falling short of customer expectations.
This was not just a platform migration—it was a digital and cultural transformation. ENMAX:
ENMAX moved from SharePoint to Sitecore XM Cloud—gaining a secure, scalable, and cloud-native platform. With a modern SaaS infrastructure, they’re now delivering faster and managing less, all while staying future-ready.
Fishtank implemented a scalable Storybook-based component library that powers ENMAX’s entire digital experience. This system fuels consistency, reusability, and speed—built for both developers and marketers.
We overhauled ENMAX’s front-end performance, security, and stability using JAMstack architecture, Cloudflare CDN, and real-time monitoring—vital for a utility provider serving thousands daily.
With visual page building, personalized experiences, and simplified workflows, ENMAX’s team now moves faster—with more autonomy. Authoring is intuitive, and time-to-market is drastically reduced.