Parkland was the first regional library in Alberta, opened in 1959. More than 50 years later, Parkland Regional Library is a network of 39 public libraries across central Alberta, serving over 200,000 residents.
The network provides technical and professional support to public libraries in the system area so that even small libraries are cost effective and have access to assistance that’s made possible by working through the system.
We only use industry leading technologies to build high performing solutions.
Because Parkland had so many separate websites, branches had outdated and old technologies that made upgrades difficult, and websites unpredictable, unreliable and hard to support. Fishtank redeveloped 39 websites in a single Sitecore instance that allows branches to manage their sites from a single centralized location, while also having role/user based security, down to the field level.
Updating websites was previously time consuming and rigid, causing many sites to have outdated content and branding. Fishtank empowered content authors by making it easy for libraries with low capacity or capability to have timely, up to date websites. We also developed a 2 click website creation for local libraries, ideal for librarians with limited IT experience.
Fishtank improved the libraries’ user experience by implementing Coveo’s A.I. powered search to unify the website content and +800,000 library assets in real-time. The search solution is also contextual and location aware, prioritizing books available near the user when searching & showing users events near them across the region.
Fishtank integrated and enhanced the libraries’ existing ILS and catalogue systems like Polaris, Horizon & BiblioCommons, so branches can leverage features in their current systems on their new sites. Fishtank also integrated a custom rich Facebook feed component, allowing libraries to easily publish first-class content on Facebook from the CMS, instead of using a standard timeline widget.
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Deliver world-class customer experiences using Sitecore.
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Maintenance and urgent support work.
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