Sitecore CRM Integration
A seamless marketing and sales solution.
Integrate Sitecore with Salesforce & Microsoft Dynamics.
Integrating Sitecore with a CRM solution gives you a 360 degree, omni-channel view of your customer journey, and allows you to target customers at every stage.
Convert your prospects to leads, leads to opportunities, opportunities to sales, and sales to lifelong loyal customers.
Why do I need to integrate my CRM with Sitecore?
360 degree view of your customers
Allow your sales people to see what content your contacts interact with in the one place.
Seamless sales & marketing integration
Multi-directional syncing allows salespeople & marketers to view consolidated information about each prospect.
Omni-channel targeting
Target at every stage of the journey with visibility into the consumer journey across multiple channels.
What's in it for me?
CRM integration
Integrating your Sitecore with a custom CRM solution.
Strategy
Creating a Sitecore and CRM strategy that converts.
Bi-directional syncing
Bi-directional syncing between your CRM and Sitecore.
Omni-channel
Combining your Sitecore, CRM and marketing automation platforms for an omni-channel strategy.
Sitecore & CRM Integration FAQs
Does Sitecore have a CRM?
No, however Sitecore is partnered with both Salesforce and Microsoft Dynamics for integration with Sitecore.
Does Sitecore integrate with Salesforce?
Yes, the Sitecore Connector for Salesforce allows you to connect your Sitecore instance with the Salesforce CRM or Salesforce Marketing Cloud.
Does Sitecore integrate with Microsoft Dynamics?
Yes, the Sitecore Connect for Microsoft allows Sitecore to pull data from wherever its stored. CRM data can influence how you choose to personalize your customer experiences and vice versa how customer behaviour can influence CRM profiles. This connector allows you to cohesively store customer data in both locations.
What are the benefits of integrating your CRM with Sitecore?
- Map Sitecore web forms to your CRM leads and contacts
- Push Sitecore analytics to your CRM to help your sales teams
- Personalize content in Sitecore from your CRM data
- Use CRM campaign members in Sitecore email lists
- Show content from CRM fields in Sitecore pages
- Sync any data, in either direction, in real-time
- Boost sales by providing more sales insights
- Mitigate risk by using a proven enterprise integration
My CRM doesn’t have a Sitecore connector, what do I do?
If your CRM doesn’t have a connector in the Sitecore Download Centre, you’ll need a certified Sitecore Partner, like Fishtank, to develop a custom Sitecore connector for your CRM.
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Insights from our people
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