Exploring Coveo For Sitecore

Coveo For Sitecore

When discussing native search integrations within Sitecore, there have only ever been three options: Solr, Azure, and Coveo. With Azure Search deprecating support for Sitecore 10 this means companies planning an upgrade to Sitecore 10 only have two options left for end-user search: Solr or Coveo.

What Is Coveo For Sitecore?

Coveo is a self-learning AI-powered search, personalization and recommendations product for Sitecore websites. Coveo for Sitecore is fully integrated into Sitecore, leveraging the Sitecore APIs to connect and blend into the Sitecore experience. Once deployed, it adds the following features:

  • Native indexing capabilities (including multi-site and multi-language support)
  • Out-of-the-box search controls
  • The Coveo Command Center
  • xDB integration
  • Ability to automate deployments

Why Get Coveo For Sitecore?

As a Coveo Partner we believe that Coveo brings a more robust, functional, and – in most cases – cost-effective solution than any other in the space. Not to mention, we can implement in a matter of weeks, not years!

Here are a few reasons why we think that Coveo is the best solution for search integrations within Sitecore:

Automatically Learn And Increase Conversions With Each Personalized Interaction

Coveo for Sitecore allows Sitecore websites to harness Machine Learning for every single search interaction and leverage that insight to deliver continuously better results and recommendations for their users. This is done by leveraging Coveo's:

  • Intelligent Search: serve users relevant content and answers quickly with automatic query completion and intelligently ranked results.
  • Coveo intelligent search example
  • Recommendations: accurately predict what each person will want and automatically display the most relevant content for them.
  • Coveo content recommendations: 'People like you also viewed...'
  • Personalization: deliver content, interfaces, and journeys tailored to individuals, not segments. Personalize every user's journey.
  • Coveo personalization example with content suggestions

Coveo is designed for a completely secure experience, and it's built to scale. Companies that already use Sitecore do not need to overhaul their existing technology infrastructure and team.

Easy Integrations With Hundreds Of Popular Content Sources

Coveo allows companies to expand their content pipeline to any source where their content lives with a single, unified index, and personalize it to the individual visitor in real-time.

Coveo content pipeline

Empower Business Users With Access To Meaningful Data

Coveo gives business users full visibility and control to identify content gaps, illuminate hidden conversion opportunities and develop the right content for every visitor. Business users will have access to the keywords that people use to search and their paths for discovering content within the company's Sitecore website. This gives business users and marketers powerful insight into what their users want so that they can optimize their experience.

Coveo analytics dashboard

Quick Implementation And Ease Of Use

Coveo’s ease of use means that it can be implemented very quickly, and companies can save a lot in development costs and the constant expense of upkeep that comes with solutions like Solr. Coveo integrates directly into the Sitecore UI so developers and marketing teams can easily customize how their AI is working through Coveo's administration console.

Coveo Admin Console Dashboard

Coveo For Sitecore - New Features

In recent months Coveo has added a number of important new features to their product. Key new features include:

Multi-Region Support

Coveo lets users deploy their organizations to multiple regions so that they may reduce query times for international end-users. Rather than having all end-user queries travel to and from the primary deployment region - by using this feature - the service automatically routes them to the closest deployment, primary or satellite, and dramatically reduce query response time.

Coveo multi-region map

Ability To Create "Test" Organizations For Quick Testing

Users can now create a test organization directly in Coveo for Sitecore, during Coveo for Sitecore activation or later, using the Command Center. This allows quick, small-scale tests, or to explore features within an environment, without disrupting the work of other Administration Console users. A test organization quickly becomes inactive when it does not receive any queries. It is automatically deleted 3 months after its creation, or it can also be deleted manually at any time.

Coveo sandbox organization for testing

Bypassing The Coveo For Sitecore Proxy

Coveo provides the option to bypass the Coveo for Sitecore proxy for search and analytics calls to the Coveo Platform. The benefit of this is that this can increase search speeds for end-users and reduce costs when using Sitecore on Azure, or another hosting platform.

Sitecore to Coveo bypass proxy flow chart

The Coveo for Sitecore development team is constantly adding new features to make the product more powerful and simpler to use.

Architecture Overview

The high-level diagram below, taken from the Coveo website, illustrates how the Coveo for Sitecore modules integrate into Sitecore. The diagram also shows how these modules interact with Coveo Platform services to deliver relevant search experiences in your Sitecore websites.

Sitecore to Coveo integration architecture

See Coveo For Sitecore In Action

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Meet Evan Kordakis

Project Manager


Evan is a Project Manager and a digital delivery professional with a strong background in the business, technical, and financial industries. He has an MBA focused on digital strategies and has managed several successful projects for many of the biggest brands in Alberta. Outside of work, Evan enjoys travelling and watching, playing, and coaching soccer.

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